FAQ Troubleshooting Medtech Devices Important: Please note that this is not a support page. If you seek help with your specific problem, please refer to the Support forums. Also refer Common WordPress Errors for the most common WordPress errors experienced by WordPress users such as • The White Screen • Internal Server Error • Error Establishing Database Connection • Failed Auto-Upgrade • Connection Timed Out • Maintenance Mode Following Upgrade • PHP errors or MySQL DB errors Medtech Devices Sometimes it may be necessary to deactivate all plugins, but you can’t access the Administration Screens to do so. One of two methods are available to deactivate all plugins. Use phpMyAdmin to deactivate all plugins. 1. In the table wp_options, under the option_name column (field) find the active_plugins row 2. Change the option_value field to: a:0:{Medtech Devices} Or reset your plugins folder via FTP or the file manager provided in your host’s control panel. This method preserves plugin options but requires plugins be manually reactivated. 1. Via FTP or your host’s file manager, navigate to the wp-contents folder (directory) 2. Via FTP or your host’s file manager, rename the folder “plugins” to “plugins.hold” 3. Login to your WordPress administration plugins page (/wp-admin/plugins.php) – this will disable any plugin that is “missing”. 4. Via FTP or your host’s file manager, rename “plugins.hold” back to “plugins” Need a quick help or have questions? Call - +91 7903611468, 9266665201 info@medtechdevices.net visit - https://www.medtechdevices.net